CASE CURRENT — Refund Policy
30-day returns
You can return phone cases and chargers within 30 days of delivery. Return items in their original packaging with all included accessories and documentation. Items may have been unboxed and tested, but must be clean and undamaged.
Restocking fees
We do not charge a restocking fee for items returned in their proper condition.
How to start a return
Email support@casecurrent.org with your order number and reason for return. We will reply with instructions. Please do not send items back before you hear from us.
Return shipping
Customers pay return shipping for standard change-of-mind returns. We recommend a trackable shipping service.
Refunds
After receiving and inspecting your return, we issue the refund to your original payment method. Your bank or card issuer may take a few more business days to show it.
Faulty, damaged or incorrect items
If an item arrives faulty, damaged or different from what you ordered, contact us with photos. We will replace it or refund you in full, including any shipping you paid, and cover the return shipping cost.
Device compatibility
Compatibility information on each product page reflects the product manufacturer’s specifications. If you ordered an accessory that does not fit your device and the packaging is unopened, the 30-day return policy applies. If our product page stated incorrect compatibility, we cover the return in full.
Contact
CASE CURRENT
1060 Fulton St, Fresno, CA 93721, United States
Email: support@casecurrent.org
Phone: +1 (559) 315-8283
Support hours: Monday–Friday, 9:00 a.m.–5:00 p.m. Pacific Time (PT)